Infoxchange CEO David Spriggs said the sector was adapting to “a new era in digital technology” which would “revolutionise the world of work”. The annual sense check stands as the sector barometer for identifying the digital needs, readiness, and challenges of a sector under pressure from cyber security threats and rising demand for services fuelled by the cost-of-living crisis. The latest Digital Technology in the Not-for-Profit Sector report – the largest survey of its type – draws on survey responses from more than 1,000 organisations in Australia and New Zealand. “This year’s report shows that not-for-profit organisations have a significant appetite to consider and implement new technologies such as AI.”

The report found a quarter of organisations will explore the use of big data and machine learning in the coming year achieve their social mission.Ĭommentary in the report found that: “Together, big data and machine learning can be used to extract valuable insights, which can help organisations make more informed decisions and address emerging problems in their communities. “2023 saw the beginning of a new era in digital technology: the explosion of freely available and functional AI tools with widespread adoption,” the report says. The report also reveals that 69% of NFPs are using or plan to use AI tools in the next year. The report draws on an annual survey of NFPs by social enterprise Infoxchange, which shows the use of generative AI tools such as ChatGPT has doubled since last year’s study. The early findings, revealed exclusively by the Community Advocate, come from the Digital Technology in the Not-For-Profit Sector report, to be released next week.

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